Inside Sales Representative - NEFCO Construction Supply
About The Position
The Inside Sales Representative supports regional sales growth and operational success while delivering an exceptional customer experience. The role manages quotes and orders, supports contractor customers, and works closely with outside sales, purchasing, and operations teams. The successful candidate is organized, customer-focused, and motivated by results in a team-oriented environment. During the first 90 days, the employee will complete NEFCO's onboarding program, develop proficiency in Eclipse, and begin building confidence with the customer base and outside sales team. NEFCO describes advancement opportunities into roles such as Senior Inside Sales Representative, Strategic Accounts Inside Sales, Inside Sales Supervisor, Regional Manager, and Outside Sales Representative.
Requirements
- 1–3 years of inside sales, customer service, or distribution industry experience preferred.
- Strong communication and relationship-building skills.
- Ability to multitask and perform effectively in a fast-paced, high-volume environment.
- Detail-oriented, with a strong sense of urgency and accountability.
- Proficiency with Microsoft Office Suite and ERP systems.
- Team-oriented mindset with strong problem-solving abilities.
- Frequent keyboarding and computer use.
- Ability to communicate verbally in person and by telephone.
- Ability to read and process written and electronic documents.
- Ability to remain stationary for extended periods while working at a workstation.
Nice To Haves
- Construction supply, industrial distribution, electrical, plumbing, HVAC, fastener, or related industry experience.
- Eclipse experience.
- Associate’s or Bachelor’s degree; equivalent experience considered.
Responsibilities
- Serve as a primary point of contact for outside sales and customers regarding pricing, product availability, order status, and project support.
- Process quotes and sales orders accurately and efficiently through NEFCO’s ERP system.
- Build customer relationships through responsive communication and exceptional service.
- Generate additional sales opportunities through upselling, cross-selling, and proactive customer engagement.
- Support sales initiatives and help achieve revenue and gross profit goals.
- Coordinate with purchasing to source non-stock materials and meet customer timelines.
- Communicate with customers, vendors, logistics, outside sales representatives, and branch leadership to ensure smooth order execution.
- Maintain product knowledge across NEFCO’s construction supply offerings and vendor programs.
- Participate in training opportunities, sales meetings, and ongoing professional development.
- Contribute to a positive, high-energy, team-first culture.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Competitive base salary plus performance-based incentives; total compensation commensurate with experience.
- Clear path to advancement and internal promotion opportunities.
- Ongoing training through vendor programs and internal coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
