Sales Development Representative

Rochford Supply • Brooklyn Park, MN

8d

About The Position

Rochford Supply is hiring an Inside Sales Representative to manage and grow a portfolio of existing business customers. The representative will help customers identify appropriate materials, guide opportunities from initial conversation through purchase, and serve as a trusted resource for their ongoing needs. This is an active sales role involving proactive outreach, opportunity development, and efforts to grow each customer’s business with Rochford Supply.

Rochford Supply provides marine, upholstery, and outdoor fabrication materials to businesses nationwide. Its proprietary brands include eTek outdoor textiles, Modality upholstery vinyl, CushionCraft foam, ExtremeGrip adhesives, PowerSnap tools and fasteners, and AquaTop marine products. The sales team contributes directly to the company’s growth.

The position offers hourly base pay plus uncapped commission and performance bonuses. Target total annual earnings are stated as $70,000 to $100,000. Benefits include health, dental, and vision insurance, a 401(k) with company match, paid time off, paid holidays, product training, and ongoing sales coaching. Strong performers may advance to Senior Inside Sales, Account Management, or other leadership roles as the business grows; advancement depends on results, product knowledge, customer relationships, and readiness for more responsibility. The commission structure, account assignments, and performance expectations will be discussed during the interview process.

Requirements

• A record of following through, earning customer trust, and meeting goals.
• Comfort starting conversations with existing and inactive customers.
• Curiosity about how products work and how customers use them.
• Ability to ask good questions, recommend solutions, and confidently ask for an order.
• Strong organization and attention to detail across many accounts at once.
• Comfort with CRM software, email, and Microsoft Office.

Nice To Haves

• Two or more years of inside sales, account management, or B2B experience is preferred.
• Experience in marine, upholstery, textiles, industrial distribution, or manufacturing is helpful; candidates from other industries with strong sales fundamentals and willingness to learn are also welcomed.

Responsibilities

• Manage and grow an assigned portfolio of existing business customers, retaining customers and increasing sales by understanding their needs.
• Make daily calls and send targeted follow-ups to drive reorders, reconnect with inactive customers, and introduce relevant products.
• Follow up on quotes, samples, and inquiries, answer questions, and ask for the business.
• Learn customers’ applications and recommend materials that fit their needs.
• Prepare accurate quotes, process orders, and work with customer service and operations to resolve issues quickly.
• Monitor purchasing trends, identify changes in account activity, and maintain clear CRM notes and next steps.
• Meet goals for sales, gross profit, retention, and expansion into additional product lines.
• Partner with Account Managers and colleagues on larger opportunities and complex requests.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Paid time off
• Paid holidays
• Product training
• Ongoing sales coaching
• Uncapped commission
• Performance bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed