Inside Sales Representative - Waterworks

FERGUSON•El Paso, TX
•$18 - $28•Onsite

About The Position

Ferguson is seeking a motivated, detail-oriented Inside Sales Representative for its Waterworks team in El Paso, Texas. The role supports sales opportunities in the utility market segment by preparing proposals and quotations, providing product and technical information, and coordinating with customers, outside sales representatives, and internal teams. The position also supports the Order-to-Invoice cycle and requires training and work across the warehouse, yard, and counter. The schedule is Monday through Friday, 7:00 AM to 4:00 PM. Ferguson has approximately 36,000 associates across 1,700 locations. The listed pay range is $17.77–$28.42; the posting notes that ranges are monthly for salaried roles or hourly for all other roles, and that this position is eligible for a bonus or incentive plan.

Requirements

  • 1–3 years of experience in sales support, customer service, or a related role.
  • Comfort performing physically demanding work.
  • Ability to transition between warehouse, yard, counter, and administrative duties as needed.
  • Strong organizational and project management skills.
  • Developing knowledge of sales techniques, including prospecting, negotiation, persuasion, and closing.

Nice To Haves

  • Experience in the Waterworks industry or a construction environment.
  • Experience in a target-driven sales environment.
  • Project management experience.

Responsibilities

  • Prepare and manage detailed pricing proposals and quotations for products and services across projects.
  • Monitor bids, research projects, and assist with prospecting to support new sales opportunities.
  • Provide product and technical information to outside sales representatives supporting sales in the utility market segment.
  • Develop and maintain customer documentation describing product information and solution details.
  • Coordinate communication between customers and internal teams to support timely order fulfillment and resolve technical or service-related issues.
  • Oversee and support the full Order-to-Invoice cycle, uphold quality standards, and manage corrective actions and field quality reports.
  • Comply with company policies, including Health, Safety, and Environmental requirements.
  • Maintain regular, reliable attendance and complete other duties as assigned.
  • Train and work in the warehouse, yard, and counter.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Life insurance
  • 401(k) with company match
  • Mental health coverage
  • Gender-affirming and family-building benefits
  • Paid parental leave
  • Associate discounts
  • Community involvement opportunities
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