Inside Sales Representative - Waterworks

Ferguson Enterprises•El Paso, TX

7h•$18 - $28•Onsite

About The Position

Ferguson is seeking a motivated and detail-oriented Inside Sales Representative to join its Waterworks team in El Paso, Texas. The role supports customers and outside sales representatives by preparing proposals and quotations, researching sales opportunities, providing product and technical information, and coordinating order fulfillment and issue resolution. The position includes training in the warehouse, yard, and counter, and requires moving between those settings and administrative duties as needed. The schedule is Monday through Friday, 7:00 AM to 4:00 PM. The role also includes supporting the full Order-to-Invoice cycle, maintaining quality standards, and following company policies, including Health, Safety, and Environmental requirements.

Requirements

1–3 years of experience in sales support, customer service, or a related role.
Comfort performing physically demanding work.
Ability to transition between warehouse, yard, counter, and administrative duties as needed.
Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
Strong organizational and project management skills.

Nice To Haves

Experience in the Waterworks industry or a construction environment.
Experience in a target-driven sales environment.
Project management experience.

Responsibilities

Prepare and manage detailed pricing proposals and quotations for products and services across projects.
Monitor bids, research projects, and assist with prospecting to support new sales opportunities.
Provide product and technical information to outside sales representatives supporting sales in the utility market segment.
Develop and maintain customer documentation outlining product information and solution details.
Coordinate communication between customers and internal teams to support timely order fulfillment and resolve technical or service-related issues.
Oversee and support the full Order-to-Invoice cycle, uphold quality standards, and manage corrective actions and field quality reports.
Comply with company policies, including Health, Safety, and Environmental requirements.
Maintain regular, reliable attendance and complete other duties as assigned.
Train and work in the warehouse, yard, and counter, transitioning between these duties and administrative work as needed.