Inside Sales Representative - Waterworks

FERGUSON•Myrtle Beach, SC
•$17 - $27•Onsite

About The Position

Ferguson is seeking a motivated, detail-oriented Inside Sales Representative to support its Waterworks team in Myrtle Beach, South Carolina. The role supports sales in the utility market segment by preparing proposals and quotations, monitoring bids, researching projects, assisting with prospecting, and providing product and technical information to outside sales representatives. The representative coordinates with customers and internal teams to support timely order fulfillment and resolve technical or service-related issues. The position also supports the full Order-to-Invoice cycle, maintains customer documentation, and ensures quality standards and company Health, Safety, and Environmental requirements are followed. Training and work in the warehouse, yard, and at the sales counter may be required as needed. The schedule is Monday through Friday, 7:00 AM to 4:00 PM. The role is eligible for a bonus or incentive plan. The stated pay range is $16.84–$26.92 per hour.

Requirements

  • 1–3 years of experience in sales support, customer service, or a related role.
  • Comfort performing physically demanding work.
  • Ability to transition between warehouse, yard, counter, and administrative duties as needed.
  • Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
  • Strong organizational and project management skills.

Nice To Haves

  • Experience in Waterworks or Construction.
  • Experience in a target-driven sales environment.
  • Project management experience.

Responsibilities

  • Prepare and manage detailed pricing proposals and quotations for products and services across projects.
  • Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting.
  • Provide product and technical information to outside sales representatives supporting sales in the utility market segment.
  • Develop and maintain customer documentation describing product information and solution details.
  • Coordinate communication between customers and internal teams to support timely order fulfillment and resolve technical or service-related issues.
  • Oversee and support the Order-to-Invoice cycle, uphold quality standards, and manage corrective actions and field quality reports.
  • Ensure compliance with company policies, including Health, Safety, and Environmental requirements.
  • Maintain regular, reliable attendance and complete other duties as assigned.
  • Train and work in the warehouse, yard, and at the sales counter as needed.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Life insurance
  • 401(k) with company match
  • Mental health coverage
  • Gender-affirming and family-building benefits
  • Paid parental leave
  • Associate discounts
  • Community involvement opportunities
  • Bonus or incentive plan eligibility
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