Inside Sales Representative

DistributionNOW•Billings, MT

About The Position

The Inside Sales Representative has direct contact with customers and vendors and represents DNOW in providing a high level of customer service. The role coordinates with vendors and customers, providing technical expertise and logistical support while maintaining strong business relationships. It supports drilling and/or production accounts, sales activities, order processing, and business development.

Requirements

  • High school diploma or equivalent work experience.
  • Positive, assertive, outgoing, service-oriented, and self-motivated attitude, with willingness to receive direction.
  • Detail-oriented, organized, and analytical.
  • Current, valid driver’s license and an acceptable driving record at all times.
  • Ability to physically lift up to 40 lbs.
  • Oral and written communication skills for internal and external interactions.
  • Relationship-building abilities with customers and co-workers.
  • Strong work ethic and integrity.

Nice To Haves

  • Drilling and/or production knowledge.
  • MS Office skills, including Excel and Word.
  • SAP knowledge.
  • Experience in an inside sales or customer service role.
  • Knowledge of relevant oil and gas products.

Responsibilities

  • Service drilling and/or production accounts.
  • Support the sales team with administrative tasks.
  • Interact with customers and vendors to complete sales orders.
  • Manage the entire order process, from order creation through delivery paperwork, and maintain organized records.
  • Create work orders accurately and process invoices.
  • Provide technical sales support and product consulting to customers.
  • Support business development efforts to cultivate and grow the customer base.
  • Support efforts to exceed sales goals, increase market share, and improve customer satisfaction.
  • Perform other duties as assigned.

Benefits

  • 401(k)/retirement savings
  • Comprehensive benefits, including medical, dental, vision, life, and disability coverage
  • Career growth opportunities
  • Friendly work environment
  • Paid vacation and holidays
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