Inside Sales Representative (Sales Trainee)

Dobbs Equipment•Daytona Beach, FL

12d

About The Position

Dobbs Equipment is seeking an Inside Sales Representative to sell, rent, and lease John Deere Compact Equipment. The role focuses on identifying new and dormant accounts to increase sales and revenue in the compact construction equipment segment. The representative sells the full line of John Deere compact construction equipment, including mini excavators, skid steers, compact track loaders, compact wheel loaders, and attachments. Other duties or projects may be assigned as necessary. The representative welcomes dealership visitors, identifies customer needs, answers product questions, recommends equipment, makes prospecting calls, and follows up on leads and quotes within 24 hours. The role also involves negotiating prices and financing terms, completing sales documentation, maintaining customer and activity records in CRM/Dynamics, demonstrating equipment, meeting sales and call targets, attending training and sales meetings, and evaluating used equipment for trade-in when requested. Employees must follow Dobbs Equipment and client safety policies. The position requires a valid driver's license, customer service experience, effective communication and negotiation skills, customer focus, self-management, PC literacy, and proficiency with MS Office—particularly Excel, Outlook, and Dynamics. A bachelor's degree or equivalent, or at least one year of related experience, is preferred but not required. Spanish fluency is also preferred but not required. The work environment may include occasional exposure to wet or humid conditions, moving mechanical parts, and outdoor weather; noise is usually quiet. Physical duties include regular standing, handling, reaching, and communicating; frequent walking, climbing or balancing, and stooping, kneeling, crouching, or crawling; and occasional sitting. The employee regularly lifts or moves up to 50 pounds and occasionally up to 100 pounds. Close and color vision are required.

Requirements

Valid driver's license.
Customer service experience.
Strong communication skills, including the ability to communicate effectively with teammates and customers.
Persuasive interpersonal and negotiation skills.
Customer-focused approach and ability to prioritize customer needs and provide excellent service.
Ability to self-manage and self-motivate.
PC literacy and proficiency with MS Office, especially Excel and Outlook, and Dynamics.
Problem-solving skills and ability to understand and carry out written, oral, or diagrammed instructions using common sense.
Ability to perform arithmetic using whole numbers, common fractions, and decimals.
Ability to learn quickly and think creatively.
Ability to meet the physical demands of the role, including regularly lifting or moving up to 50 pounds and occasionally up to 100 pounds.
Close vision and color vision.

Nice To Haves

Bachelor's degree or equivalent from a four-year college, or at least one year of related experience; preferred but not required.
Fluency in Spanish; preferred but not required.

Responsibilities

Sell, rent, and lease John Deere compact construction equipment and attachments.
Prospect dormant, new, walk-in, and assigned accounts to identify leads and promote dealership equipment, parts, service, and sales offerings.
Welcome potential customers, determine their needs, answer questions, and recommend compact equipment.
Make an adequate number of calls to assigned accounts and follow up on leads and quotes within 24 hours.
Quote and negotiate prices, credit, and financial terms, and complete sales documentation.
Maintain knowledge of manufacturer discounts and dealer pricing programs.
Keep customer records and report sales activity, calls, leads, quotes, and customer management in CRM/Dynamics.
Demonstrate equipment and conduct machine walk-arounds for customers at the dealership.
Meet or exceed company call and sales targets.
Attend required training and sales meetings to stay current on equipment and technology.
Evaluate used equipment to determine trade-in value when requested.
Follow Dobbs Equipment and client safety policies.