Inside Sales Representative - Waterworks

FERGUSON•Bozeman, MT
•$18 - $28•Onsite

About The Position

Ferguson is seeking a motivated and detail-oriented Inside Sales Representative to join its Waterworks team in Bozeman, Montana. The role supports sales opportunities in the utility market by preparing pricing proposals and quotations, providing product and technical information, and coordinating with customers, outside sales representatives, and internal teams. Work includes supporting the full Order-to-Invoice cycle and may require training and working in the warehouse, pipe yard, and at the sales counter, as well as performing administrative duties. The schedule is Monday through Friday, 7:00 AM to 4:00 PM. The position is eligible for a bonus or incentive plan. The stated pay range is $17.77–$28.42; the posting notes that ranges are hourly for non-salaried roles and that starting wages may be higher in some locations due to local or state wage requirements.

Requirements

  • 1–3 years of experience in sales support, customer service, or a related role.
  • Comfort performing physically demanding work.
  • Ability to transition between warehouse, yard, counter, and administrative duties as needed.
  • Strong organizational and project management skills.

Nice To Haves

  • Experience in Waterworks or Construction.
  • Experience in a target-driven sales environment.
  • Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
  • Experience in project management.

Responsibilities

  • Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
  • Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
  • Provide product and technical information to outside sales representatives to support sales in the utility market segment.
  • Develop and maintain customer documentation outlining product information and solution details.
  • Act as a liaison between customers and internal teams to support effective communication, timely order fulfillment, and resolution of technical or service-related issues.
  • Oversee and support the full Order-to-Invoice cycle, uphold quality standards, and manage corrective actions and field quality reports.
  • Ensure compliance with company policies, including Health, Safety, and Environmental requirements.
  • Maintain regular, reliable attendance and complete other duties as assigned.
  • Train and work in the warehouse, pipe yard, and at the sales counter.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Life insurance
  • 401(k) with company match
  • Mental health coverage
  • Gender-affirming and family-building benefits
  • Paid parental leave
  • Associate discounts
  • Community involvement opportunities
  • Bonus or incentive plan
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