In House Sales Representative - SpringWell

Moen • Deerfield, IL

4d • Remote

About The Position

As an Inside Sales Representative for SpringWell’s water filtration business, you will guide homeowners toward appropriate water filtration and treatment solutions. You will manage a high volume of inbound leads by phone, chat, and email, using consultative selling to recommend tailored solutions. The role involves building trust by asking effective questions, explaining technical product information clearly, and recommending products that align with customers’ needs and goals. It is remote in the United States.

Compensation includes a base salary range of $35,000–$55,000, with total earnings typically between $90,000 and $120,000 when commissions are included. Commissions start immediately and are based on overall business performance rather than individual quotas. Senior-level associates typically earn toward the upper end of the total earnings range.

The role requires learning product capabilities and installation factors, taking initiative, communicating clearly, and partnering across teams to improve processes and the customer experience. Fortune Brands offers comprehensive benefits, including health plans, a 401(k) program with a company contribution, product discounts, flexible time off, adoption benefits, and employee resource groups.

Requirements

• At least 2 years of inside sales experience with a track record of results.
• Ability to independently manage a full sales cycle from qualification through close.
• Strong needs-based discovery and objection-handling skills.
• Experience selling higher-consideration or consultative products rather than purely transactional products.
• Ability to manage a high volume of inbound leads while maintaining conversion discipline.
• Proficiency with CRM systems for pipeline management, follow-ups, and forecasting.

Nice To Haves

• Background selling water treatment, home services, or technical home-improvement systems such as HVAC or solar.
• Deep understanding of residential water quality concerns and installation requirements.

Responsibilities

• Engage inbound prospects by phone, chat, and email, conduct scheduled follow-ups, and independently manage the full sales cycle for standard and moderately complex system configurations.
• Conduct needs-based discovery to understand customers’ water quality concerns and explain test results and technical details in accessible language.
• Educate customers about SpringWell products and recommend configurations that fit their needs, budget, and installation requirements.
• Move assigned opportunities through sales stages toward close and address common objections related to pricing, installation, and product differentiation.
• Provide a professional, trust-building customer experience that supports conversion and brand credibility.
• Maintain accurate and timely CRM records, including call notes, follow-ups, and pipeline activity.
• Build product knowledge across system capabilities, installation factors, and competitive alternatives; escalate advanced technical scenarios while developing the ability to resolve them independently.
• Meet or exceed assigned revenue and productivity targets while managing inbound lead volume, conversion quality, and follow-up discipline.
• Identify upsell or cross-sell opportunities within approved product configurations.
• Share recurring customer questions, objections, and water concerns with teammates and the marketing and product teams.

Benefits

• Comprehensive health plans.
• 401(k) program with a company contribution.
• Product discounts.
• Flexible time off benefits.
• Adoption benefits.
• Employee Resource Groups (ERGs).
• Annual bonus plan based on company and individual performance or a role-based sales incentive plan, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed