Inside Sales Representative- Fitness Education Certifications
About The Position
ISSA is seeking a competitive, coachable, high-energy Inside Sales Representative for a fast-paced, phone-first sales environment. The representative will speak with prospective students, learn about their goals, and recommend suitable ISSA fitness education programs while working toward individual and team performance goals. The role contributes to ISSA’s mission of helping people transform their lives through education and emphasizes ethical, student-first selling. This is a fully remote, shift-based position. The representative makes a high volume of outbound calls, conducts phone consultations, manages leads and follow-ups in a CRM, and closes sales in a short cycle ranging from the same day to seven days. Success requires meeting enrollment and revenue targets, collaborating with colleagues to improve sales practices, and representing ISSA with integrity and enthusiasm.
Requirements
- At least 1 year of phone-based inside sales experience in a quota-driven environment.
- Demonstrated ability to sustain high activity levels of 120–200 or more dials per day.
- Experience with short-cycle sales or one-call closes, from the same day to seven days.
- Comfort working shift-based schedules in a fully remote setup.
- Strong verbal communication, active listening, and empathy.
- A track record of meeting or exceeding individual sales targets.
- Familiarity with CRMs such as Salesforce, HubSpot, or similar systems.
- Ability to identify opportunities to use AI tools for efficiency and innovation.
Nice To Haves
- Experience in B2C or consumer-style B2B sales environments.
- Prior success with outbound sales or lead follow-up campaigns.
- High energy and resilience in competitive, metrics-driven settings.
- Interest in the fitness, health, or education industries.
- Prior ISSA certification or wellness industry exposure.
- Advanced CRM hygiene and data management habits.
Responsibilities
- Make 120–200 outbound calls daily to prospective students from warm and cold lists.
- Conduct phone consultations to identify prospective students’ goals, build rapport, and recommend training programs.
- Manage the sales pipeline in a CRM, maintaining disciplined notes, tasks, and follow-ups.
- Close sales in a short cycle, from the same day to seven days, using ethical persuasion and student-first judgment.
- Meet or exceed monthly enrollment and revenue targets.
- Collaborate with peers and leaders to improve scripts, objection handling, and conversion rates.
- Represent ISSA’s mission and brand with integrity and enthusiasm.
Benefits
- Access to ISSA courses and certifications at no expense.
- Exclusive discounts on leading fitness industry products.
- Employees may enroll up to five friends or family members in courses for free each year.
- Health and wellness reimbursement of up to $50 per month for eligible fitness, professional, and mental health purchases.
- Three weeks of PTO initially, with the opportunity to earn up to six weeks annually.
- Nine paid national holidays and one floating holiday each year.
- Paid parental leave for eligible employees: up to 12 weeks for employees giving birth and up to six weeks of bonding leave for other parents welcoming a child.
- Medical insurance with HSA and FSA options, plus dental and vision coverage; eligibility begins on the first of the month after starting.
- Monthly virtual team activities, town halls, brown bag lunches, and other events.
- Tools and equipment needed for the job and a monthly work-from-home allowance.
- 100% remote work.
- 401(k) company match.
- Company-paid life and AD&D insurance and short-term disability.
- Employee assistance program for work-life concerns, including legal, financial, and mental health support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
