Inside Sales Representative - Foley

Empower Rental Group•Foley, AL
•Onsite

About The Position

Empower Rental Group is hiring an Inside Sales Representative for its Foley, Alabama store. The company is a family of local equipment rental providers across the Southeastern United States, with more than 36 locations. The Inside Sales Representative supports branch operations by working with customers, vendors, and branch employees to provide operational services, assist with sales, and make outbound sales calls. The role combines operational tasks and customer service for both internal and external customers. The representative works cooperatively with the team to ensure orders are placed correctly and customers receive the equipment and services they need.

Requirements

  • Highly motivated operational professional able to work within assigned guidelines.
  • High energy and a customer-service attitude.
  • Exceptional communication, presentation, and persuasion skills, with a positive professional attitude.
  • Strong attention to detail and accuracy.
  • Proficient computer skills, including MS Word, PowerPoint, Excel, and Outlook.
  • Ability to manage multiple tasks simultaneously.
  • Excellent time-management skills.
  • Ability to work in a fast-paced, entrepreneurial environment.
  • Exceptional verbal and written communication skills.
  • Decision-making, problem-resolution, and creative-thinking skills.
  • Ability to multitask while priorities shift.

Responsibilities

  • Answer operational branch calls and take ownership of customer needs.
  • Assist customers with equipment pick-ups and deliveries, including walk-in customers where applicable.
  • Complete daily outbound sales calls according to the assigned quota and record calls in the rental system using electronic call logs.
  • Route trucks, communicate with drivers, and schedule drivers and truck maintenance.
  • Record call-off numbers and communicate them to customers.
  • Complete contract closeouts, rental-period invoicing, and cycle invoice accuracy checks.
  • Manage on-site fuel inventory and ordering.
  • Write purchase orders.
  • Work with the Shop Foreman or rental shop to assign equipment to orders.
  • Complete truck PPE inventory.
  • Assist outside sales representatives.
  • Assist with project execution tasks, including questions about administration, delivery, or invoicing.
  • Handle customer inquiries and requests in a timely manner and communicate frequently with customers.
  • Maintain a safe work environment.
  • Perform other related duties as assigned.

Benefits

  • 401(k) with company match
  • Weekly pay
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account (HSA)
  • Employer-paid basic life insurance with a buy-up option
  • Employee Assistance Program (EAP)
  • Employer-paid short-term disability benefit
  • Voluntary life, accident, and long-term disability benefit options
  • Paid parental leave
  • Paid time off
  • Holiday pay
  • Employee referral program
  • Retirement plan
  • Employee Sharing Program
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