Inside Sales

Wille Electric Supply Co•San Leandro, CA

About The Position

The Inside Sales Representative builds relationships with individuals and companies in the community to sell the company’s products and services and achieve internal sales goals. The role responds to sales inquiries, creates awareness and demand, identifies customer opportunities, and communicates relevant product and service benefits. It also supports customers with delivery needs and other sales concerns, maintains accurate quote documentation, provides post-sale assistance, and promotes vendor programs and monthly advertising flyers. Other duties may be assigned.

Requirements

  • Three years of electrical experience.
  • One year of sales experience.
  • Knowledge of relationship sales techniques.
  • Demonstrated ability to build and maintain relationships.
  • Flexibility and creativity, and ability to work in a developing, non-structured work environment.
  • Ability to think outside the box, communicate, and motivate customers regarding the company’s products, programs, and new ideas.
  • Demonstrated math aptitude.
  • Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint.
  • Excellent oral and written communication skills, including well-developed presentation skills.
  • Excellent customer relationship skills.

Responsibilities

  • Answer incoming sales calls and respond to telephone, electronic, and written inquiries.
  • Create awareness and demand for the company’s products and services.
  • Identify potential opportunities and communicate benefits and offerings that meet customer needs and interests.
  • Understand, respond to, and resolve customer delivery needs and other sales concerns by coordinating with internal and external personnel.
  • Maintain quote documentation, including accurate pricing, configurations, and related documents.
  • Consult with clients after sales to resolve problems and provide ongoing support.
  • Support and promote vendor program specials and promotions.
  • Promote the company’s monthly advertising flyer to customers daily.
  • Perform other duties as assigned.
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