About The Position

The Inside Sales Representative builds and maintains customer relationships and works collaboratively with field sales, purchasing, product management, and customer service. The role prepares customer-specific quotations and follows up consistently, supports the booking of high-value orders, and manages blanket bookings and related CRM records. It also maintains customer master data, supports controlling with credit-hold and overdue-invoice reports, and oversees API requests and escalations. French fluency is required for customer relations; Spanish is an advantage, and English is used for daily communication.

Requirements

  • Experience in sales, preferably in an international environment.
  • A solution-focused approach and a commitment to helping customers.
  • Ability to prioritize tasks independently and solid organizational skills.
  • Fluency in French for managing customer relations.
  • Strong command of English for daily communication in meetings and written correspondence.
  • Solid computer skills, especially in Microsoft Excel and remote-working tools.

Nice To Haves

  • Fluency in Spanish.

Responsibilities

  • Build, develop, and maintain long-term customer relationships.
  • Work closely and collaboratively with field sales, purchasing, and product management.
  • Prepare and issue customer-specific quotations and ensure consistent follow-up.
  • Support the Customer Service Representative in booking high-value orders.
  • Manage booking Blanket +CA.
  • Monitor all blankets in CRM.
  • Manage customer master data.
  • Support controlling with credit-hold and overdue-invoice reports.
  • Oversee API requests and handle escalations.
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