Remote Inside Sales Representative
About The Position
Liberty Mutual is hiring remote Inside Sales Representatives for its Contact Center Sales Organization. Representatives handle inbound calls and warm leads, consult with customers about their insurance needs, recommend appropriate coverages, products, and benefits, and convert sales leads into policyholders. The role focuses on representing the Liberty Mutual brand and helping customers select products and services suited to their individual needs. There are no cold calls. Paid training begins on the first day in a remote work environment. Training lasts 16 weeks for licensed hires and 18 weeks for unlicensed hires; training for unlicensed hires includes P&C licensing. All insurance representatives must hold a Property & Casualty license. The posting lists January 11, 2027, for the licensed training class and January 25, 2027, for the unlicensed class. The role requires availability to work four weekdays and one weekend day. Standard shifts are 11:30 a.m.–8 p.m. Eastern, 12:30–9 p.m. Central, or 8:30 a.m.–5 p.m. Pacific. This is a remote role, with employees required to maintain a professional workspace or room, a dedicated desk, and wired high-speed internet with at least 100 Mbps download and 20 Mbps upload. Satellite and mobile internet are not supported. Computer equipment is provided. Due to state licensing restrictions, employees must remain in their resident state for at least one year before relocating. Hiring is limited to specified states, with additional location restrictions for licensed-only candidates.
Requirements
- At least 2 years of sales- or service-related work experience.
- Property & Casualty insurance license required after hire; paid training and licensing are provided for candidates who do not already hold one.
- Strong interpersonal and persuasion skills to close sales.
- Ability to communicate effectively with prospects and customers.
- Excellent analytical, decision-making, and organizational skills.
- Strong typing capabilities and PC proficiency.
- Availability to work four weekdays and one weekend day.
- For remote work, maintain a professional workspace or room with a dedicated desk and wired high-speed internet providing at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet services are not supported.
- Applicants must reside in an eligible state; licensed-only candidates are subject to the additional listed state restrictions.
- Employees must remain in their resident state for at least one year before relocating.
Nice To Haves
- 2–3 years of sales experience is preferred.
- An existing Property & Casualty insurance license.
Responsibilities
- Handle inbound calls and warm sales leads; the role does not involve cold calls.
- Consult with customers about their insurance needs.
- Match customers with appropriate insurance coverages, products, and benefits.
- Convert sales leads into policyholders.
- Represent the Liberty Mutual brand and connect customers with products suited to their individual needs.
- Provide customers with quality products and services while conducting sales with integrity.
Benefits
- Generous earning potential and commissions.
- Paid licensing and training opportunities.
- Comprehensive benefits, including medical benefits from Day 1.
- Flexible work arrangements.
- Work-life balance.
- Rewards and recognition opportunities.
- Computer equipment provided.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
