Inside Sales Representative - Boston MA Area

Blue Mantis • ,

3d • $70,000 - $90,000 • Remote

About The Position

The Inside Sales Representative (ISR) supports the sales organization by managing quoting, vendor coordination, renewals, and customer engagement throughout the sales lifecycle. The role partners closely with Account Executives, vendors, and internal teams to provide accurate, timely, customer-focused sales support in a fast-paced technology environment. The ideal candidate is detail-oriented, highly organized, comfortable working with technology products and vendors, and motivated to contribute to team success and customer satisfaction.

The position is remote, with some local office presence and approximately 15% travel. It offers exposure to leading technology solutions and vendors in a collaborative team environment with strong Account Executive/ISR partnership. The base salary range is $70,000 to $90,000 per year. Individual salaries depend on factors including business considerations, local market conditions, internal equity, and candidate qualifications.

Requirements

• Excellent verbal and written communication skills.
• Prior successful experience as an ISR or prior successful technology support experience.
• Excellent organizational and time management skills.
• Excellent customer service skills.
• Ability to work collaboratively as part of a sales team.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficiency with CRM systems such as Salesforce or similar, and Microsoft Office.

Nice To Haves

• BS degree in Business or a technology-related field.
• Experience working with major technology vendors and distributors.
• Understanding of deal registration, licensing, and subscription-based sales models.
• Ability to interpret quotes, part numbers, SKUs, and pricing structures.
• Collaborative mindset and desire to grow within a sales organization.

Responsibilities

• Partner with Account Executives to support new business, renewals, and expansion opportunities.
• Prepare, manage, and deliver accurate quotes for hardware, software, subscriptions, and services.
• Assist with opportunity management, deal tracking, and sales documentation in CRM systems.
• Support deal registration, pricing approvals, and vendor programs as required.
• Work with technology vendors to obtain pricing, availability, and product information.
• Identify suitable product alternatives for discontinued or constrained items.
• Track lead times and supply chain constraints, and communicate updates to sales teams and customers.
• Communicate professionally with customers via email and phone regarding quotes, renewals, licensing, and order status.
• Coordinate with Operations, Finance, and Sales Operations to ensure smooth order fulfillment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed