Inside Sales Representative - Home Healthcare

CNSCares•Richland, WA

57d•$19 - $22•Onsite

About The Position

The Inside Sales Representative, also called the Benefit Outreach Coordinator, promotes CNS’s vision and mission in an identified growth marketplace and generates revenue through patient recruitment and retention. The role develops mutually beneficial relationships with EEOICPA referral sources and active leads through frequent personal telephone contact. It also works with patients, families, health personnel, and the healthcare community to support company growth and acquire referrals. The position provides education about CNS services, identifies claimants who may benefit from assistance or education, and works with the claims department to help potential EEOICPA claimants through the OWCP claims process. The representative promotes and sells CNS services and education appointments, supports outside-sales opportunities, participates in lead-generation activities, meets sales goals, and submits required reports. Complete on-the-job training in the EEOICPA program is provided. This is an in-office, full-time position in Richland, Washington, with a Monday–Friday schedule. Travel is not generally required, but the representative must be able to assist outside sales on local assignments up to 20% of the time.

Requirements

At least 1 year of inside sales or call center experience.
Valid driver’s license.
Must be able to assist outside sales on local assignments up to 20% of the time.

Nice To Haves

Bachelor’s degree.
Healthcare sales experience.
Department of Labor / EEOICPA experience.

Responsibilities

Establish and maintain lasting relationships and educate contacts about CNS services to encourage trust and loyalty.
Become an expert in the EEOICPA program through complete on-the-job training.
Identify opportunities and refer claimants for assistance or education.
Work with the claims department to assist potential EEOICPA claimants through the OWCP claims process.
Interact with professionals at health service agencies to determine patient eligibility for services.
Maintain and build partnerships and coalitions with advocates in the EEOICPA arena.
Support growth through word-of-mouth marketing, events, and direct contact with individual clients, the DOL, and community professionals.
Promote and sell CNS services and education appointments, and generate sales opportunities for outside sales.
Participate in lead-generating activities as defined by management.
Meet sales goals and objectives set by leadership.
Submit required reports within established timelines.
Maintain regular attendance and punctuality, work with others at all levels of the company, provide exceptional customer service, and act honestly.
Perform other duties as assigned.