About The Position

We are seeking an energetic, commercially minded Inside Sales Representative to join the revenue team. The role partners with Client Managers to drive revenue growth through accurate quoting, deal progression, renewal management, and vendor coordination. It is a proactive sales position with shared accountability for quote quality, customer responsiveness, pipeline velocity, and team revenue outcomes. The representative works alongside Client Managers and communicates directly with customers about quotes, renewals, add-on opportunities, and solution inquiries. The role manages transactional sales from customer request through quote acceptance, order processing, and handover to delivery, finance, or operations. It also involves coordinating with vendors and distributors, identifying renewal and add-on opportunities, supporting customer inquiries and complex solution builds, maintaining accurate sales records, and assisting with RFPs and tenders. The position is remote, full-time, and operates during Australian business hours.

Requirements

  • 1–2 years of experience in inside sales, sales support, technology distribution, procurement, or a related commercial B2B environment.
  • Exceptional attention to detail when compiling pricing, margins, and commercial conditions.
  • Confident, clear written and verbal communication skills for dealing with clients, vendors, and internal stakeholders.
  • Strong follow-through and ability to take assigned requests from initial draft through completion.
  • Ability to prioritize multiple requests, quickly grasp technical solution details, and work in a fast-paced environment.
  • Team-first attitude and shared accountability for achieving gross margin and revenue targets alongside Client Managers.
  • Commercial discipline, customer focus, and ability to learn quickly.

Nice To Haves

  • Experience with technology, cloud, or Microsoft solutions.
  • Experience navigating CRMs such as HubSpot, quoting tools, or distributor/vendor portals.
  • Tertiary qualifications.

Responsibilities

  • Prepare accurate, timely, and commercially sound quotes for hardware, software licensing, and professional services in line with company standards.
  • Manage transactional sales from the initial customer request through quote acceptance, order processing, and handover to delivery, finance, or operations teams.
  • Liaise with vendor partners and distributors to secure competitive pricing, confirm availability and lead times, process deal registrations, and use vendor promotions.
  • Track and manage upcoming solution and licensing renewals.
  • Identify add-on, cross-sell, and upgrade opportunities based on clients’ buying history.
  • Follow up on open quotes and handle customer inquiries professionally.
  • Collaborate with internal subject matter experts to support complex solution builds.
  • Maintain accurate sales records, opportunities, and activities in HubSpot, D-Tools, and Microsoft 365, ensuring sales activity is tracked.
  • Assist with gathering product specifications, pricing structures, and vendor information for major client proposals and tenders.

Benefits

  • Remote / WFH
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