Inside Sales

Polycor•Oolitic, IN
•Onsite

About The Position

The Inside Sales – Prospecting Specialist identifies, researches, and engages potential customers to generate qualified sales opportunities. The role focuses on proactive outbound prospecting, lead generation, and initial customer outreach by phone, email, LinkedIn, and other communication channels. It also serves as office manager for the Eureka site, including processing trucks, managing visitors, and keeping up with office duties. The position involves qualifying leads, scheduling appointments for the sales team, maintaining accurate CRM records, tracking results, and collaborating with sales, marketing, and sales leadership. Success requires consistent prospecting activity, strong communication and organization, persistence, and the ability to meet measurable activity and pipeline goals. The position is on-site in Bedford, Indiana, Monday through Friday, 7:00 a.m. to 3:00 p.m., at $22.00 per hour (approximately $45,760 annually based on a 40-hour work week).

Requirements

  • High school diploma or equivalent required.
  • Strong written and verbal communication skills.
  • Ability to learn and communicate the company's products, services, and value proposition.
  • Comfort using email, phone, LinkedIn, and digital tools to engage prospective customers.
  • Ability to handle rejection constructively and maintain consistent prospecting activity.
  • Ability to establish rapport and create positive first impressions.
  • Ability to research relevant prospects and assess business opportunities.
  • Strong organization skills for managing outreach sequences, follow-ups, and multiple prospect accounts.
  • Motivation to meet measurable goals and performance metrics and pursue continuous improvement.
  • Openness to feedback and adapting messaging and techniques.
  • Comfort learning CRM systems, sales engagement platforms, and prospecting tools.
  • Ability to collaborate with sales and marketing colleagues.

Nice To Haves

  • Associate or bachelor's degree.
  • Previous experience in inside sales, business development, telemarketing, lead generation, customer service, or a related role.
  • Experience with outbound calling, email prospecting, appointment setting, or B2B sales.
  • Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics.

Responsibilities

  • Identify and research prospective customers and target accounts aligned with the company's ideal customer profile.
  • Develop and maintain a pipeline of potential customers through outbound prospecting.
  • Conduct cold calls, personalized email outreach, LinkedIn engagement, and other prospecting initiatives.
  • Identify decision-makers, influencers, and relevant stakeholders within target organizations.
  • Use company databases, CRM systems, online research, and other tools to build accurate prospect lists.
  • Execute structured outreach sequences and follow-up strategies.
  • Understand prospective customers' businesses, challenges, needs, and potential fit.
  • Qualify leads based on customer needs, business fit, decision-making authority, and potential opportunity.
  • Schedule discovery calls, introductory meetings, and sales appointments for account executives or other sales team members.
  • Communicate the company's value proposition and generate interest in its products or services.
  • Document and transition qualified opportunities to the appropriate sales representative.
  • Maintain accurate, up-to-date CRM records of prospects, outreach, conversations, and next steps.
  • Track prospecting performance, lead status, appointment outcomes, and pipeline contributions.
  • Provide updates on prospecting activity, campaign results, and emerging opportunities.
  • Follow sales processes, outreach standards, and lead management procedures; use performance data to improve outreach effectiveness and conversion rates.
  • Partner with account executives, marketing, and sales leadership to align prospecting with business priorities.
  • Collaborate on target account lists, messaging strategies, campaigns, and ideal customer profiles.
  • Share prospect feedback, objections, competitive insights, and market trends with the sales team.
  • Participate in sales training, coaching, and performance reviews; refine prospecting techniques.
  • Serve as office manager for the Eureka site, processing trucks, managing visitors, and maintaining office duties.
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