Inside Sales Professional
About The Position
SafeStreets USA is dedicated to creating safer, stronger communities across the country. We’re looking for passionate, collaborative, and detail-oriented professionals to join our 1,000-member team. At SafeStreets USA, you’ll work in a supportive environment where innovation, integrity, and community impact are at the heart of everything we do. The Inside Sales Professional is responsible for handling inbound and outbound sales calls and converting qualified leads into home security customers. This role focuses on consistent execution of the sales process, urgency in scheduling installations, and collecting activation at the point of sale. Inside Sales Professionals are measured by conversion, installation outcomes, efficiency, and install speed. This is a full-time, performance-driven role.
Requirements
- All SafeStreets employees must be 18 years of age or older.
- High school diploma or GED
- Strong verbal communication and active listening skills
- Ability to follow structured sales processes and accept coaching
- Basic computer proficiency and comfort using CRM systems
Nice To Haves
- Previous inside sales, call center, or customer-facing experience
- Experience selling home security, telecom, or subscription-based services
- Demonstrated ability to consistently meet or exceed sales goals
Responsibilities
- Handle inbound and outbound sales calls in a professional and compliant manner
- Present home security solutions clearly and confidently to prospective customers
- Convert qualified leads into completed sales following approved scripts and processes
- Schedule customer installations with a target baseline of 10 days or fewer from sale to install
- Collect activation payments at the time of sale whenever possible (Charge Today)
- Accurately document customer information and sales activity in CRM systems
- Manage call flow efficiently to maximize talk time and sales opportunities
- Participate in coaching sessions, call reviews, and ongoing training
- Maintain compliance with company policies, quality standards, and regulatory requirements
- Consistently meet or exceed individual performance goals
Benefits
- Base pay
- Variable compensation or bonuses (for eligible roles)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
