Inside Sales Manager – Commercial services

Kept Companies Inc•Tampa, FL

4d•$60,000 - $80,000•Onsite

About The Position

Kept Companies is seeking a seasoned Inside Sales Manager to build, train, and lead a high-performing inside sales organization. The role oversees outbound B2B commercial sales representatives supporting recurring and project-based services, including facility maintenance, pressure washing, fleet cleaning, building services, and specialty cleaning solutions. The manager will help drive revenue growth, improve close rates, and create a performance-driven sales culture in a fast-paced, metrics-driven environment. The position is office-based and in person in Tampa, Florida. Compensation is a $60,000 base salary plus performance-based bonuses, with on-target earnings of $80,000. The role is full-time.

Requirements

3–5+ years of experience leading an inside sales or call-center sales team.
Proven experience managing outbound B2B sales motions.
Demonstrated success hiring, training, and scaling inside sales representatives.
Strong background in building incentive programs and driving performance through motivation.
Experience selling services or solutions with recurring revenue and/or project-based pricing.
Comfort managing activity-based sales teams with defined KPIs.
Proficiency with CRM systems and sales performance reporting.
5 years of Microsoft Excel experience.
5 years of sales experience.
3 years of management experience.

Nice To Haves

Experience selling facility services, commercial services, or industrial services.
Background in multi-service or solution-based sales environments.
Familiarity with long sales cycles and consultative selling for commercial accounts.
Experience working with nationally distributed or multi-location customers.

Responsibilities

Recruit, hire, onboard, and lead outbound B2B inside sales representatives.
Manage daily sales activities, including call coaching, pipeline reviews, and performance management.
Set performance expectations and hold individuals and the team accountable to sales goals.
Mentor and develop representatives into consistent, high-performing contributors.
Manage outbound prospecting targeting commercial customers, including retail, industrial, fleet, and facility operators.
Partner with marketing and operations to support effective lead handoffs and customer experience.
Identify opportunities to improve conversion rates, average deal size, and recurring revenue.
Design and implement incentive and motivational programs that support consistent goal attainment.
Foster a competitive, positive, results-oriented sales culture.
Track and report KPIs, including activity levels, close rates, forecast accuracy, and revenue performance.
Document and refine sales processes, scripts, and onboarding programs.
Use CRM tools to manage pipeline visibility and forecasting.
Ensure data accuracy, compliance, and consistent execution of sales best practices.