Inside Sales Manager

Townsquare Interactive • Charlotte, NC

10d • Onsite

About The Position

Townsquare Interactive is seeking a driven Inside Sales Manager to lead a high-performing inside sales team and grow new-business revenue. The manager will lead daily sales activity, develop and execute strategies to exceed targets, and ensure a strong prospect experience from first contact through close. The role includes coaching and developing sellers, managing performance, and using sales metrics and tools to improve conversion and results.

This is an in-office role at Townsquare Interactive’s Uptown Charlotte office. The company provides leadership-focused training and ongoing support in performance management, sales strategy, and team development. The position offers the opportunity to contribute to a collaborative, performance-driven culture and support the growth of digital marketing and business management solutions serving small and mid-sized businesses.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Proven success in inside sales, with experience leading and/or managing a team.
• Demonstrated track record of meeting or exceeding sales targets.
• Strong understanding of sales methodologies, CRM systems, and KPI management.
• Excellent communication, leadership, and interpersonal skills.
• Ability to thrive in a fast-paced, results-oriented environment.

Nice To Haves

• Transactional sales experience.

Responsibilities

• Lead, coach, and develop a high-performing inside sales team through ongoing training, call coaching, and performance management.
• Drive daily sales activity and accountability to meet and exceed monthly revenue goals.
• Provide motivating leadership that helps representatives maximize conversations and improve conversion rates.
• Conduct regular one-on-ones, team meetings, and call reviews to support individual development plans.
• Develop and execute sales strategies aligned with company objectives.
• Track, analyze, and report team performance and KPIs to senior leadership.
• Use CRM and sales tools, including Salesforce, to manage pipeline and performance.

Benefits

• Competitive base salary and bonus plan.
• Three weeks of PTO.
• Nine paid holidays, including two personal or floating holidays.
• Volunteer Time Off.
• Health, dental, and vision insurance.
• Pet insurance.
• 401(k) retirement plan with company match.
• Employee Stock Purchase Plan.
• Company-provided laptop.
• Comprehensive training and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager