Inside Sales Manager

Vertical Insure•Minneapolis, MN
•$85,000 - $125,000

About The Position

The Inside Sales Manager hires, coaches, and leads a team of Inside Sales Representatives, each paired with Client Development Representatives (CDRs) and Account Executives (AEs) in a specific vertical. The manager owns team activity, pipeline, and conversion results and ensures effective collaboration between Inside Sales and AEs. The role leads representative hiring, onboarding, coaching, goal setting, and performance management. It partners with CDRs and AEs across vertical markets to coordinate account coverage, handoffs, follow-up, pipeline reviews, and vertical-specific sales knowledge. The manager owns outbound prospecting strategy and inbound lead response, designs and tests sales sequences and messaging with Marketing and Sales Enablement, monitors the funnel through closed deals, forecasts team output, and reports on activity, conversion, and pipeline. The role also maintains CRM data, sales tools, and vertical playbooks, and shares prospect feedback with Product, Marketing, and Partnerships. Travel of up to 10% may be required for meetings or trade shows.

Requirements

  • At least 5 years of B2B sales experience, including at least 2 years managing an inside sales, SDR, or BDR team.
  • A record of meeting team targets for meetings, pipeline, and revenue.
  • Experience leading a team that supports Account Executives in a pod or territory model.
  • Strong coaching skills, including the ability to review calls and provide actionable feedback.
  • Comfort building and interpreting funnel reports and acting on their findings.
  • Hands-on experience with a CRM such as Salesforce or HubSpot and sales engagement tools.
  • Ability to travel up to 10% for meetings or trade shows.

Nice To Haves

  • Experience selling to software platforms, SaaS partners, or through embedded and partner channels.
  • Background in insurance, insurtech, or fintech.
  • Experience selling into sports, events, travel, or education markets.
  • Experience building playbooks for multiple vertical markets at once.
  • Insurance producer licensing.
  • Ability to leverage AI.

Responsibilities

  • Hire, onboard, and ramp Inside Sales Representatives.
  • Lead and develop the Inside Sales team through weekly 1:1s, call reviews, and deal coaching on discovery, objection handling, and qualification.
  • Set individual activity, meeting, and pipeline goals and manage performance against them.
  • Build a team culture of accountability, collaboration, and high performance.
  • Pair representatives with CDRs and AEs responsible for specific verticals and establish clear handoff, ownership, and follow-up rules.
  • Engage with AEs to review target accounts, pipeline, and next steps.
  • Resolve coverage gaps and conflicts so accounts and leads receive follow-up.
  • Ensure representatives understand each vertical’s customers, competitors, buying cycle, and value story.
  • Own outbound prospecting strategy and inbound lead response for each vertical.
  • Design and test sequences, call scripts, and messaging with Marketing and Sales Enablement.
  • Track funnel progression from lead through qualified meeting, opportunity, and closed deal, and address points of leakage.
  • Forecast team output and report weekly on activity, conversion, and pipeline created.
  • Maintain clean CRM data and keep sequencing, dialer, and data tools working for the team.
  • Maintain playbooks for each vertical.
  • Share prospect feedback with Product, Marketing, and Partnerships.

Benefits

  • Health insurance
  • Dental insurance
  • Life insurance
  • Gym membership
  • Flexible PTO
  • 401(k)
  • Paid parental leave
  • Performance-based variable compensation tied to team results and leadership execution
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