Inside Sales/Estimator

Carlisle•Phoenix, AZ

2d•Onsite

About The Position

Carlisle Architectural Metals (CAM) is seeking a detail-oriented, customer-focused Inside Sales Estimator to support its commercial roofing and architectural metals business. The role prepares quotes and estimates for metal roofing, wall, soffit, and edge metal systems, and serves as a resource for customers, sales representatives, contractors, architects, and internal teams. The position is suited to someone with technical aptitude who can deliver strong customer service in a fast-paced environment while managing multiple projects and priorities. The role reviews architectural drawings, specifications, and construction documents; gathers project information; and uses third-party takeoff services to develop accurate estimates. It maintains quote and project records, communicates with customers about pricing, products, status, and order readiness, and coordinates handoffs to Order Management Specialists. The position also collaborates with Sales, Customer Service, Manufacturing, and Operations, supports customer account setup and manufacturer approval opportunities, resolves customer questions, assists with month-end reporting, and helps strengthen customer relationships and revenue growth. This is an office-based position with Monday-Friday business hours. Occasional overtime may be needed based on business needs. Travel is limited and may include occasional overnight meetings or training.

Requirements

High school diploma or GED.
1–5 years of experience in estimating, quoting, inside sales, customer service, or construction-related support.
Ability to read and interpret architectural drawings, blueprints, and construction documents.
Strong mathematical, analytical, and organizational skills.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office.

Nice To Haves

Experience in commercial roofing, architectural metals, or metal cladding.
Experience with SAP, AutoCAD, or similar business systems.
Experience maintaining project documentation or quote management systems.
Associate’s or bachelor’s degree in Business, Construction Management, Engineering, or a related field.

Responsibilities

Prepare accurate quotes and estimates for metal roofing, wall, soffit, edge metal, and related architectural metal products.
Review architectural drawings, specifications, and construction documents to determine project requirements.
Gather project information from customers, contractors, distributors, architects, and internal teams to develop complete, accurate estimates.
Use third-party takeoff services to obtain material quantities and product information.
Maintain project documentation, quote logs, and estimate records within company systems.
Coordinate project handoffs to Order Management Specialists when orders are ready for processing.
Communicate with customers about pricing, product information, project status, and order readiness.
Partner with Sales, Customer Service, Manufacturing, and Operations to support successful project execution.
Assist with new customer account setup and manufacturer approval opportunities during design and pre-bid phases.
Research and resolve customer questions while providing timely, professional service.
Support month-end reporting and maintain accurate project records.
Identify opportunities to strengthen customer relationships and contribute to revenue growth.
Perform additional responsibilities as assigned.