Inside Sales/Customer Service

SunSource•Grand Prairie, TX

About The Position

Based in Grand Prairie, Texas, the Inside Sales/Customer Service Representative supports and develops relationships with customers and sales teams. The role provides a high degree of customer service and responds to customer and Account Manager inquiries by accurately and efficiently processing requests related to pricing, delivery, returns, order status, order expedites, product literature, and technical assistance. The position calls for strong attention to detail, a sense of urgency, excellent organizational skills, and a positive demeanor.

Requirements

  • High attention to detail.
  • Sense of urgency.
  • Excellent organizational skills.
  • Positive demeanor.

Responsibilities

  • Support and develop relationships with customers and sales teams.
  • Provide a high degree of customer service.
  • Respond to inquiries from customers and Account Managers.
  • Accurately and efficiently process requests for pricing, delivery, returns, order status, order expedites, product literature, and technical assistance.
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