Inside Sales/Customer Service
About The Position
SunSource and its family of companies operate more than 270 locations and employ more than 4,000 people, serving as a leading North American value-add industrial distribution company. The company provides products and value-added solutions in Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. Based in Grand Prairie, Texas, the Inside Sales/Customer Service Representative supports and develops relationships with customers and sales teams. The role provides customer service and responds to customers and Account Managers by accurately and efficiently processing requests concerning pricing, delivery, returns, order status, order expedites, product literature, and technical assistance. Success requires attention to detail, urgency, organization, and a positive demeanor.
Requirements
- High attention to detail.
- Sense of urgency.
- Excellent organization skills.
- Positive demeanor.
Responsibilities
- Support and develop relationships with customers and sales teams.
- Provide a high degree of customer service.
- Respond to inquiries from customers and Account Managers.
- Accurately and efficiently process requests for pricing, delivery, returns, order status, order expedites, product literature, and technical assistance.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
