Inside Sales Coordinator

Shape Corp.•Novi, MI

About The Position

Responsible for executing customer prototype quoting activities and supporting customer production quoting activities. Major areas of responsibility include gathering prototype tool and piece costs, developing internal cost structures, and interfacing with customers as needed. The position also provides administrative support to the AFM and Sales teams.

Requirements

  • Associate degree required; experience in a manufacturing environment may be substituted for a degree.
  • Proficient analytical and problem-solving skills.
  • Strong time-management skills and ability to balance multiple tasks within tight timeframes.
  • Proven ability to interact effectively with stakeholders across career levels.
  • Strong desire for customer interaction.
  • Proficient in Microsoft applications.

Nice To Haves

  • Bachelor's degree preferred.
  • Knowledge of manufacturing processes such as rollforming, stamping, welding, and injection molding.

Responsibilities

  • Execute activities associated with the prototype quoting process.
  • Audit items for submission to vendors and suppliers, including material content breakdowns, supplier cost and tooling breakdowns, and supplier container cost analyses for packaging in the quoting process.
  • Accurately enter and update customer purchase orders and pricing updates in Plex.
  • Manage and maintain the customer portal.
  • Provide team support across multiple groups and customers.
  • Support profit improvement from business or job award through the end of production.
  • Identify and train backup personnel to manage key tasks during absences.
  • Perform additional functions as directed by the leader.
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