Inside Sales Coordinator

LKQ Corporation • Spokane Valley, WA

22d • $19 - $21

About The Position

The Inside Sales Coordinator generates revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions about parts, pricing, and services. The role provides information about warranties, part quality, pricing, delivery times, and payment methods; develops prospective customer relationships; processes orders and related transaction documents; and follows up with customers. The position is not responsible for supervising employees.

Requirements

• High school diploma or GED.
• At least 1 year of related experience.
• Ability to perform arithmetic calculations using whole numbers, fractions, and decimals, compute rates, ratios, and percentages, and draw and interpret graphs.
• Basic computer skills.
• Ability to communicate basic information orally, write brief messages, keep simple records, and explain routine procedures.
• Ability to follow directions and procedures to resolve routine, repetitive problems.
• Ability to prioritize and appropriately handle assigned and routine tasks.
• Ability to sit for extended periods and frequently use a computer, keyboard, and mouse.
• Occasionally lift and/or move up to 50 pounds.

Nice To Haves

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Responsibilities

• Provide information about warranties, price, part quality, delivery times, and payment methods.
• Complete internal transaction documents, including credits, invoices, work orders, interchanges, and returns.
• Prospect for potential customers and develop relationships to cultivate new business.
• Inform customers of unit prices, shipping dates, anticipated delays, and other necessary information.
• Advise customers about substituting or modifying a part when the requested part is unavailable.
• Enter and process orders, review them for correct handling, pricing, quantities, and shipping data, and dispatch orders in some locations.
• Follow up with customers as needed.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision insurance
• Paid time off
• Paid parental leave
• Fertility coverage
• 401(k) with company match
• Company-paid life insurance and long-term disability
• Short-term disability
• Employee assistance program
• Tuition reimbursement
• Employee discounts
• PNC Daily Pay option

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED