Inside Sales Coordinator

LKQ Corporation • Springfield, MO

2d

About The Position

The Inside Sales Coordinator generates revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions about parts, pricing, and services. The role provides customers with information about warranties, part pricing and quality, delivery times, payment methods, shipping dates, anticipated delays, and other relevant details. It also supports transactions through internal documentation, develops prospective customer relationships, advises on substitutions or modifications when requested parts are unavailable, processes orders, and follows up with customers as needed. This position has no supervisory responsibilities.

Requirements

• High school diploma or GED.
• At least 1 year of related experience.
• Basic computer skills.
• Ability to perform arithmetic using whole numbers, fractions, and decimals, calculate rates, ratios, and percentages, and interpret graphs.
• Ability to communicate basic messages orally, write brief messages, maintain simple records, and explain routine procedures.
• Ability to handle routine, repetitive problems by following clear directions and procedures.
• Ability to prioritize and appropriately handle assigned and routine tasks.

Nice To Haves

• College coursework or a degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Responsibilities

• Provide information about warranties, part prices and quality, delivery times, and payment methods.
• Complete internal transaction documents, including credits, invoices, work orders, interchange documents, and returns.
• Prospect for potential customers and develop relationships to cultivate new business.
• Inform customers of unit prices, shipping dates, anticipated delays, and other necessary information.
• Advise customers on part substitutions or modifications when requested parts are unavailable.
• Process orders, including order entry and review for correct handling, pricing, quantities, and shipping data; dispatch orders in some locations.
• Follow up with customers as needed.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• Paid parental leave.
• Fertility coverage.
• 401(k) with company match.
• Company-paid life insurance and long-term disability.
• Short-term disability.
• Employee assistance program.
• Tuition reimbursement.
• Employee discounts.
• PNC Daily Pay option.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED