Inside Sales Coordinator

LKQ • Bryant, AR

3d

About The Position

The Inside Sales Coordinator generates revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions about parts, pricing, and services. The role provides information about warranties, part prices and quality, delivery times, and payment methods; completes transaction documents; develops relationships with potential customers; informs customers about pricing, shipping dates, delays, and other relevant information; recommends substitutions or modifications when requested parts are unavailable; processes and reviews orders; and follows up with customers as needed. The position does not supervise employees. Other duties may be assigned.

Requirements

• High school diploma or GED.
• At least 1 year of related experience.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Basic computer skills.
• Ability to communicate basic messages orally, write brief messages, and keep simple records.
• Ability to explain and offer guidance on routine procedures.
• Ability to solve routine, somewhat repetitive problems by following clear directions and procedures.
• Ability to prioritize and appropriately handle assigned and routine tasks.

Nice To Haves

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Responsibilities

• Provide information about warranties, parts prices and quality, delivery times, and payment methods.
• Complete internal transaction documents, including credits, invoices, work orders, interchange documents, and returns.
• Prospect for potential customers and develop relationships to cultivate new business.
• Inform customers of unit prices, shipping dates, anticipated delays, and other needed information.
• Advise customers about substitutions or modifications when requested parts are unavailable.
• Process orders, including order entry and reviewing orders for correct handling, pricing, quantities, and shipping data; dispatch orders in some locations.
• Follow up with customers as needed.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid parental leave
• Fertility coverage
• 401(k) with company match
• Company-paid life insurance
• Long-term disability
• Short-term disability
• Employee assistance program
• Tuition reimbursement
• Employee discounts
• PNC Daily Pay option

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED