Inside Sales Coordinator

Shape Corp.•Grand Haven Charter Township, MI

About The Position

The Inside Sales Coordinator executes customer prototype quoting activities and supports customer production quoting activities. The role gathers prototype tool and piece costs, develops internal cost structures, interfaces with customers as needed, and provides administrative support to the AFM and Sales teams. It also supports profit improvement from business or job award through the end of production.

Requirements

  • Associate degree required; experience in a manufacturing environment may be substituted for a degree.
  • Knowledge of manufacturing processes such as rollforming, stamping, welding, and injection molding.
  • Proficient analytical and problem-solving skills.
  • Strong time management skills and ability to balance multiple tasks within tight timeframes.
  • Proven ability to interact effectively with stakeholders across career levels.
  • Proficient in Microsoft applications.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Execute activities associated with the prototype quoting process.
  • Audit items submitted to vendors and suppliers, including material content breakdowns, supplier cost and tooling breakdowns, and supplier container cost analysis for packaging in the quoting process.
  • Accurately enter and update customer purchase orders and pricing updates in Plex.
  • Manage and maintain the customer portal.
  • Provide team support across multiple groups and customers.
  • Support profit improvement from business or job award through the end of production.
  • Identify and train backup personnel to manage key tasks during absences.
  • Perform additional functions as directed by the leader.
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