Inside Sales Coordinator

LKQ Corporation • El Paso, TX

21h

About The Position

The Inside Sales Coordinator generates revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions about parts, pricing, and services. The role provides information on warranties, part quality and pricing, delivery times, and payment methods; completes transaction documents; develops relationships with potential customers; and processes and follows up on orders. The position is not responsible for supervising employees.

Requirements

• High school diploma or GED.
• At least 1 year of related experience.
• Ability to perform arithmetic using whole numbers, common fractions, and decimals, compute rates, ratios, and percentages, and interpret graphs.
• Basic computer skills.
• Ability to communicate basic messages orally, write brief messages, keep simple records, and explain routine procedures.
• Ability to address routine, somewhat repetitive problems by following clear directions and procedures.
• Ability to prioritize and appropriately handle assigned and routine tasks.
• Ability to sit for extended periods and frequently use a computer, keyboard, and mouse.
• Ability to occasionally lift and/or move up to 50 pounds.

Nice To Haves

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Responsibilities

• Provide information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal transaction documents, including credits, invoices, work orders, interchange documents, and returns.
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customers of unit prices, shipping dates, anticipated delays, and other information they need.
• Advise customers about substitutions or modifications when a requested part is unavailable.
• Process orders, including order entry and review for correct handling, pricing, quantities, and shipping data; dispatch orders in some locations.
• Follow up with customers as needed.
• Assume other duties as assigned.

Benefits

• Health, dental, and vision insurance
• Paid time off
• Paid parental leave
• Fertility coverage
• 401(k) with company match
• Company-paid life insurance and long-term disability
• Short-term disability
• Employee assistance program
• Tuition reimbursement
• Employee discounts
• PNC Daily Pay option

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED