Inside Sales Coordinator

The Building Center•Monroe, NC

About The Position

The Inside Sales Coordinator assists customers at the location and by phone with all aspects of their purchases and supports the Outside Sales team in the sales process. The role follows instructions from the Sales Manager and location managers and may perform other assigned tasks. It is an hourly, non-exempt position in Customer Service at the Skyway, NC division, reporting to the Store Manager.

Requirements

  • Written and oral communication skills.
  • Knowledge of Microsoft Word, Excel, and Outlook; POS systems; and internet software.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively with customers and other employees.
  • Ability to calculate figures and amounts, including discounts, proportions, percentages, area, circumference, and volume.
  • Ability to apply basic geometry concepts.
  • Ability to use common-sense understanding to carry out written, oral, or diagrammed instructions.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • High school diploma or GED.

Nice To Haves

  • Prior sales experience.
  • Building materials experience.
  • Construction background.

Responsibilities

  • Take customer calls and respond quickly and efficiently.
  • Assist walk-in customers with selections and purchases.
  • Assist the Outside Sales team.
  • Source products to fulfill orders and process special orders.
  • Maintain the in-store organization of merchandise and workspace.
  • Ensure accurate invoicing and accounting.
  • Create job quotes, estimates, and bids.
  • Perform other duties as assigned.

Benefits

  • 401(k)
  • 401(k) match and profit share
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability benefits
  • Company-paid and voluntary life insurance
  • Health savings and flexible spending accounts
  • Paid time off
  • Referral program
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