Inside Sales Coordinator

Shape Corporation•Novi, MI

About The Position

The Inside Sales Coordinator executes customer prototype quoting activities and supports customer production quoting activities. The role gathers prototype tooling and piece costs, develops internal cost structures, interfaces with customers as needed, and provides administrative support to the AFM and Sales teams. The position also supports profit improvement from business or job award through the end of production. The coordinator is expected to identify and train backup personnel to manage key tasks during their absence and to perform additional functions as directed by their leader.

Requirements

  • Associate degree required; experience in a manufacturing environment may be substituted for a degree.
  • Proficient analytical and problem-solving skills.
  • Strong time-management skills and ability to balance multiple tasks within tight timeframes.
  • Ability to interact effectively with stakeholders across career levels.
  • Strong desire for customer interaction.
  • Proficient in Microsoft applications.

Nice To Haves

  • Bachelor's degree preferred.
  • Knowledge of manufacturing processes such as rollforming, stamping, welding, or injection molding is a plus.

Responsibilities

  • Execute activities associated with the prototype quoting process.
  • Audit items for submission to vendors and suppliers, including material content breakdowns, supplier cost and tooling breakdowns, and supplier container cost analyses for packaging in the quoting process.
  • Accurately enter and update customer purchase orders and pricing updates in Plex.
  • Manage and maintain the customer portal.
  • Provide team support across multiple groups and customers.
  • Support profit improvement from business or job award through the end of production.
  • Identify and train backup personnel to manage key tasks during absences.
  • Perform additional functions as directed by the leader.
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