Inside Sales Coordinator

LKQ Corporation•Raleigh, NC

61d

About The Position

The Inside Sales Coordinator generates revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions about parts, pricing, and services. The role is not responsible for supervising employees.

Requirements

High school diploma or GED.
At least 1 year of related experience.
Ability to perform basic arithmetic, calculate rates, ratios, and percentages, and draw and interpret graphs.
Basic computer skills.
Ability to communicate basic information orally, write brief messages, keep simple records, and explain or provide guidance on routine procedures.
Ability to handle routine, repetitive problems by following clear directions and procedures.
Ability to prioritize assigned and routine tasks and handle them appropriately.
Able to sit for extended periods and frequently use a computer, keyboard, and mouse.
Occasionally lift and/or move up to 50 pounds.

Nice To Haves

College coursework or degree.
Prior automotive experience and knowledge of automotive parts.
Bilingual English/Spanish.

Responsibilities

Provide information about warranties, prices, part quality, delivery times, and payment methods.
Complete internal transaction documents, such as credits, invoices, work orders, interchange documents, and returns.
Prospect and develop relationships with potential customers to cultivate new business.
Inform customers of unit prices, shipping dates, anticipated delays, and other relevant information.
Advise customers on part substitutions or modifications when requested parts are unavailable.
Process orders, including order entry and review for correct handling, pricing, quantities, and shipping data; dispatch orders in some locations.
Follow up with customers as needed.
Perform other duties as assigned.