Inside Sales Coordinator

LKQ Corporation • Wilmer, TX

10d

About The Position

The Inside Sales Coordinator generates revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions about parts, pricing, and services. The role provides customers with information about warranties, parts quality and prices, delivery times, payment methods, shipping dates, anticipated delays, and other relevant details. It also processes orders and related transaction documents, develops relationships with prospective customers, and follows up with customers as needed.

Requirements

• High school diploma or GED.
• At least 1 year of related experience.
• Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to draw and interpret graphs.
• Basic computer skills.
• Ability to communicate basic messages orally, write brief messages, keep simple records, and explain or offer guidance on routine procedures.
• Ability to follow clear directions and procedures to solve routine, repetitive problems.
• Ability to prioritize and appropriately handle assigned and routine tasks.

Nice To Haves

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Responsibilities

• Provide information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting transactions, including credits, invoices, work orders, interchange documents, and returns.
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customers of unit prices, shipping dates, anticipated delays, and other needed information.
• Advise customers on part substitutions or modifications when a requested part is unavailable.
• Process orders, including order entry and review for correct handling, pricing, quantities, and shipping data; dispatch orders in some locations.
• Follow up with customers as needed.
• Assume other duties as assigned.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• 401(k) with company match.
• Company-paid life insurance and long-term disability.
• Short-term disability.
• Employee Assistance Program.
• Tuition reimbursement.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED