Inside Sales Associate - Frisco

Master Halco • Frisco, TX

13d

About The Position

Master Halco, a leading North American manufacturer and distributor of fence and deck products, is seeking an Inside Sales Associate to serve customers in person, by phone, email, and text. The role combines sales, customer service, and administrative work to create value for customers and the company. As part of a sales team, the associate helps grow sales and achieve branch and company sales and profitability goals while providing an elevated level of customer service.

Requirements

• Exceptional team-building, sales, and relationship-building skills.
• Ability to motivate and positively influence people.
• Strong computer skills.
• Exceptional organizational, time-management, multitasking, and administrative skills.
• High school graduate.
• Ability to perform the essential functions, including sitting, climbing, standing, lifting, and/or moving, with or without reasonable accommodation.

Nice To Haves

• Some college.
• Relevant work experience.
• Sales experience or applicable product knowledge in building materials such as metals, wood, plastics, or hardware; Do-It-Yourself retail; construction; or mechanical/electrical fields.
• Proficiency with Outlook Email, Excel, and Word.

Responsibilities

• Interact with customers in person, by phone, email, and text.
• Conduct discovery conversations with existing and prospective customers to identify products and services that can help grow their businesses.
• Work with the sales team to grow sales and achieve branch and company sales and profitability goals.
• Use the company computer system to prepare customer quotes.
• Process customer orders and arrange pickup or delivery.
• Respond quickly and accurately to customer requests.
• Collect customer payments when applicable.
• Keep customers informed of unexpected changes.
• Support Outside Sales Associates in responding to customer needs.
• Learn to sell new products and achieve sales growth goals.
• Provide an elevated level of customer service using “The Master Halco Way.”
• Learn and maintain proficient product knowledge.
• Maintain a clean and safe work environment that meets company standards.
• Follow proper standard operating procedures and company policies.
• Complete special projects assigned by the manager.
• Collaborate with other departments to ensure a seamless sales process.
• Resolve customer service issues promptly and make timely decisions.
• Ensure accurate and timely processing of quotes, orders, and other sales activities.
• Maintain a thorough understanding of the company's products and services.

Benefits

• Competitive pay of $24.95 to $29.50 per hour, based on experience.
• Quarterly bonus program and spiffs.
• Competitive health care plan typically starting following the 31st day of employment.
• Matching 401(k) plan.
• Tuition reimbursement up to $10,000 per academic year.
• Paid time off package.
• Corporate discount opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED