Beauty Sales Associate - Frisco

Teso Life•Frisco, TX
•Onsite

About The Position

Store Staff are frontline store employees responsible for merchandising, replenishment, product organization, price labels, area cleanliness, customer service, receiving support, stockroom organization, tester and sample management, work records, and reporting issues within their assigned area. Under the direction of the Team Leader, Assistant Store Manager, and Store Manager, they complete daily tasks according to company standards to keep merchandise neatly displayed, pricing accurate, replenishment timely, the area clean, service friendly, and issues promptly reported.

Requirements

  • High school diploma, vocational secondary school education, or above.
  • Strong execution and sense of responsibility.
  • Good service orientation and attention to detail.
  • Effective communication and teamwork skills.
  • Familiarity with, or willingness to learn, merchandising, replenishment and recovery, price labels, expiration management, customer service, cleanliness, receiving organization, and basic work records.

Nice To Haves

  • Experience in retail, supermarkets, convenience stores, beauty, collectible/toy retail, lifestyle retail, or service industries.

Responsibilities

  • Maintain a neat, professional appearance and wear the required uniform, name badge, and work tools.
  • Stay focused on assigned duties during work hours and follow conduct standards for the sales floor.
  • Clock in and out, complete shift handoffs, and fill out the Daily Work Process Form as required.
  • Greet customers proactively and provide friendly service.
  • Guide customers to products and provide basic product introductions; explain unavailable items politely and notify the Team Lead.
  • Escalate complaints, returns, exchanges, negative feedback, and issues that cannot be resolved.
  • Shelve, face, categorize, and organize merchandise and displays in the assigned area.
  • Replenish and organize products, keep shelves orderly and full, match price labels correctly, and keep aisles clear.
  • Return unwanted customer merchandise to the appropriate location or responsible area without leaving it piled or unattended.
  • Check for near-expiration, expired, damaged, swollen, spoiled, improperly packaged, or otherwise unsellable products.
  • Maintain price and promotional labels and POP materials; report pricing discrepancies and label errors.
  • Assist with shrink records, receiving exception records, and corrective-action feedback.
  • Maintain cleanliness of floors, shelves, price strips, shelf guards, promotional displays, display areas, and equipment in the assigned area.
  • Assist with receiving, moving, sorting, shelving, stockroom organization, product locating, inventory counts, and returning materials to their proper locations.
  • Report equipment, stockroom, merchandise, and safety exceptions to the Team Leader or Store Manager.
  • Maintain testers, samples, trial-size products, display props, promotional gifts, and related materials as required.
  • Report missing, damaged, contaminated, expired, poorly labeled, or improperly displayed tester and sample items.
  • Do not remove, give away, sell, open, exchange, or improperly dispose of company property without authorization.

Benefits

  • Paid Sick Leave
  • Employee discount
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