Inside Sales Associate | Technology & Security Solutions

The Staff Pad • Lenexa, KS

3d • $20 - $25

About The Position

The Inside Sales Associate works for a distributor of security, low-voltage, and technology solutions at its Lenexa, Kansas location. The role develops and maintains customer relationships, provides product expertise, identifies sales opportunities, and supports existing accounts. The associate works with customers, vendors, and internal teams to manage orders accurately, provide timely service, support successful project outcomes, and contribute to branch growth.

Requirements

• At least 3 years of experience in inside sales, business development, account management, customer service, or a related field.
• Strong interpersonal, relationship-building, verbal, and written communication skills.
• Strong problem-solving, critical-thinking, and multitasking skills in a fast-paced environment.
• Proficiency with CRM platforms, ERP systems, MS Office, and other business software tools.
• Self-motivation and the ability to work independently while contributing to a team.
• Commitment to delivering exceptional customer service and support.

Nice To Haves

• Associate degree or an equivalent combination of education and relevant sales experience.
• Experience in low-voltage systems, security products, surveillance, access control, electrical distribution, technology solutions, or a related industry.

Responsibilities

• Build and maintain relationships with existing customers and identify opportunities to expand business.
• Prospect and engage new customers through outbound calls, email outreach, referrals, and other business development activities.
• Follow up on leads, quotes, and open opportunities to maximize sales conversions.
• Provide product recommendations and technical guidance based on customer needs.
• Serve as a primary point of contact for customer inquiries, orders, and service requests.
• Resolve customer concerns professionally and proactively while ensuring a positive customer experience.
• Use CRM and ERP systems to document activities, manage opportunities, and maintain accurate customer records.
• Collaborate with operations, purchasing, logistics, and accounting teams to support seamless order fulfillment.
• Stay informed about industry trends, emerging technologies, and product offerings through ongoing training and professional development.
• Achieve sales, margin, and customer engagement goals established by leadership.
• Maintain accurate pricing, order, and customer information while following company policies and procedures.
• Support branch initiatives and contribute to team success.

Benefits

• Competitive compensation.
• Comprehensive medical, dental, and vision benefits.
• SEP Program with 100% of the contribution toward eligible employee retirement.
• Profit sharing.
• Training and continued education.
• Career advancement opportunities.
• Professional development and product training.
• Stable, growth-oriented organization with an industry reputation.
• Collaborative culture focused on customer success, continuous improvement, and employee growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree