Inside Sales Assistant

Bray•Dallas, TX

17d

About The Position

Flow-Tek, a subsidiary of Bray International, is hiring an Inside Sales Assistant to process customer orders from sales order through product delivery. The role supports order administration, customer requests, documentation, filing, and coordination with internal teams. The successful candidate will work efficiently, learn new concepts quickly, and suggest improvements to processes when appropriate. The position also provides backup receptionist coverage and requires availability for overtime as needed.

Requirements

High school diploma or equivalent.
At least 2 years of experience in a warehouse or manufacturing environment.
At least 2 years of related administrative experience.
Excellent oral and written communication skills.
Strong time-management and multitasking skills.
Proficiency with MS Outlook and MS Excel.
Ability to organize work and fulfill daily activities as required.
Ability to work as part of a team and adapt to a wide range of administrative tasks.
Availability to work overtime as required.

Nice To Haves

Ability to grasp and retain new concepts quickly.
Ability to complete tasks efficiently.
Ability to suggest process improvements when needed.

Responsibilities

Check and verify new orders.
Create folders for new orders and file them.
File change orders related to delivery or customer changes.
Work with Planners on customer requests for expedited shipping.
Receive invoices from Accounting and file them by customer number.
Retrieve original orders from the file cabinet for further processing.
Expedite backordered items from previously shipped orders.
Match packing lists and warehouse travelers with invoices for filing.
Enter RMA/GRN’s and liaise with the RMA Department.
Provide backup receptionist coverage.
Respond to customer requests for sales-order documentation.
Scan and export paperwork from shipped/invoiced orders to a shared drive for digital storage.
File completed invoice paperwork by ship date for retrieval when needed.