Inside Sales Assistant

Bray International, Inc.•Dallas, TX

18d

About The Position

The Inside Sales Assistant at Flow-Tek, a subsidiary of Bray International, processes customer orders from sales order through product delivery. This administrative role supports order verification, order and invoice filing, shipment coordination, customer documentation requests, RMA processing, and digital recordkeeping. The successful candidate will be an experienced administrative professional who can quickly learn and retain new concepts, complete tasks efficiently, and suggest process improvements when appropriate.

Requirements

High school diploma or equivalent.
At least 2 years of experience in a warehouse or manufacturing environment.
At least 2 years of related administrative experience.
Excellent oral and written communication skills.
Strong time-management and multitasking skills.
Proficiency with MS Outlook and MS Excel.
Ability to organize work and fulfill daily activities as required.
Ability to work as part of a team and adapt to a wide range of administrative tasks.
Availability to work overtime hours as required.

Responsibilities

Check and verify new orders.
Create folders for and file new orders.
File change orders resulting from delivery or customer changes.
Work with Planners on customer requests for expedited shipping.
Receive invoices from Accounting and file them by customer number.
Retrieve original orders from the file cabinet for further processing.
Expedite backordered items from previously shipped orders.
Match packing lists and warehouse travelers with invoices for filing.
Enter RMA/GRNs and act as a liaison with the RMA Department.
Provide backup receptionist coverage.
Respond to customer requests for sales-order documentation.
Scan and export paperwork for shipped and invoiced orders to a shared drive for digital storage.
File completed invoice paperwork by ship date for retrieval when needed.