Inside Sales Account Representative

Golden Star Technology•Cerritos, CA

13d•$45,000 - $70,000•Onsite

About The Position

Golden Star Technology (GST) is seeking a motivated, detail-oriented Inside Sales Representative to join its team in Cerritos, California. The role supports customers and sales operations by working closely with Account Managers, customers, vendors, and internal teams to facilitate the quote-to-order process, ensure timely order fulfillment, and provide a seamless customer experience. Success requires strong communication, attention to detail, and the ability to manage multiple priorities accurately and professionally.

Requirements

3–5 years of experience in Inside Sales, Sales Support, Account Management, or Customer Service.
Experience preparing customer quotes, RFQs, and proposals, and processing purchase orders.
Strong customer relationship, negotiation, and account support skills.
Proficiency with Microsoft Excel and ERP/CRM systems.
Excellent written and verbal communication skills.
Strong organization and attention to detail, with the ability to manage multiple priorities.
Self-motivated problem solver with a customer-focused mindset.

Nice To Haves

Experience in technology sales, IT solutions, distribution, manufacturing, or related B2B environments.
Experience with IT hardware, networking, cloud, cybersecurity, managed services, or AV solutions.
Military, government, or federal contracting experience.

Responsibilities

Prepare customer quotes, proposals, pricing requests, and RFQs.
Process purchase orders and support timely order fulfillment.
Follow up on quotes, open orders, and customer inquiries.
Coordinate with customers, vendors, distributors, and internal teams to meet requirements.
Track order status, delivery schedules, backlog reports, and open orders.
Support Account Managers and Field Sales Representatives with sales activities.
Maintain customer relationships through proactive communication and follow-up.
Identify opportunities for upselling, cross-selling, and account growth.
Assist with product sourcing, procurement activities, and vendor communications.
Maintain accurate data in ERP, CRM, and sales management systems.
Resolve customer issues while ensuring a high level of customer satisfaction.