Inside Parts Sales

Sky Lift•Lorain, OH

About The Position

The Inside Parts Sales role is a customer-facing position in a fast-paced manufacturing environment. The position focuses on providing outstanding customer service and support while maintaining operational accuracy. The ideal candidate is customer-focused, organized, proactive, and accountable, and is comfortable working cross-functionally to ensure accurate and timely service. The role offers an opportunity to grow in a collaborative manufacturing environment that values quality and customer satisfaction.

Requirements

  • At least two years of customer service experience.
  • Basic accounting or financial knowledge.
  • Excellent verbal and written communication skills.
  • Strong critical-thinking skills and the ability to work independently.
  • Ability to multitask in a demanding environment while maintaining attention to detail.
  • Proficiency in Microsoft Office applications.
  • Ability to work effectively in a team-based environment.
  • Ability to successfully pass a pre-employment drug screening and background check.

Nice To Haves

  • Experience with NetSuite or an equivalent ERP system.

Responsibilities

  • Provide customers with outstanding service and support.
  • Assist with customer satisfaction and resolve complaints professionally and efficiently.
  • Build and maintain strong rapport with customers.
  • Provide quotes and process customer orders.
  • Coordinate orders with other departments.
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