Inside Parts Sales Representative

Goodfellow Corporation•El Mirage, AZ

About The Position

The Inside Parts Sales Representative supports Goodfellow Corporation’s sales efforts by building relationships with prospective and existing customers, identifying their parts, hardware, and equipment needs, and helping convert inquiries into sales. The role provides accurate information and responsive customer service while coordinating with manufacturers and internal teams. The position is primarily desk-based and includes prolonged periods of sitting. No regular travel is required. The position has no direct supervisory responsibilities. Applicants must be legally authorized to work in the United States; the company does not sponsor employment visas for this role. The description notes that duties and activities may change as business needs evolve.

Requirements

Ability to communicate effectively, maintain accurate records, support customers, and use standard office and sales tools.
Strong interpersonal, communication, and customer-service skills.
Self-motivation and ability to work independently.
Attention to detail, organization, and ability to manage multiple priorities.
Complex problem-solving skills and a team-focused, positive attitude.
Willingness to learn products, processes, and sales techniques.
Basic sales skills and commitment to professional growth.
Legally authorized to work in the United States.

Nice To Haves

Knowledge of enterprise resource planning (ERP) systems.

Responsibilities

Conduct daily customer calls and face-to-face meetings as needed.
Build and maintain relationships with new and returning customers.
Understand customer requirements and explain the value and applications of Goodfellow products and services.
Sell company parts, hardware, equipment, and related services, and recommend complementary parts when appropriate.
Communicate with manufacturers and internal teams to identify the correct parts for customer needs.
Stay informed about competitors, new products, and market conditions to better understand customer requirements.
Resolve customer questions through clear, timely follow-up and problem-solving.
Maintain accurate records of sales leads, customer accounts, and relevant customer interactions.
Follow up on customer inquiries and sales opportunities to support customer retention and future business.
Work independently while coordinating with the broader sales and parts team.
Follow Goodfellow Corporation safety policies, applicable workplace procedures, and established standards for a safe, respectful, and professional work environment.