Inside Parts Sales Representative

Goodfellow Corporation•El Mirage, AZ

About The Position

The Inside Parts Sales Representative supports Goodfellow Corporation’s sales efforts by developing relationships with prospective and existing customers, identifying their parts, hardware, and equipment needs, and helping convert inquiries into sales. The role provides accurate information, responsive customer service, and coordinated communication with manufacturers and internal teams. The position is primarily desk-based and involves prolonged periods of sitting. No regular travel is required. The role has no direct supervisory responsibilities. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. The employee must follow Goodfellow Corporation safety policies, applicable workplace procedures, and established standards for a safe, respectful, and professional work environment. Applicants must be legally authorized to work in the United States; the company does not sponsor employment visas for this position. Goodfellow Corporation is an Equal Opportunity Employer. Duties and responsibilities may change as business needs evolve.

Requirements

Ability to communicate effectively.
Ability to maintain accurate records and support customers.
Ability to use standard office and sales tools.
Strong interpersonal, communication, and customer-service skills.
Self-motivation and ability to work independently.
Attention to detail, organization, and ability to manage multiple priorities.
Complex problem-solving skills and a team-focused, positive attitude.
Willingness to learn products, processes, and sales techniques.
Basic sales skills and commitment to professional growth.
Legally authorized to work in the United States; employment visa sponsorship is not available.

Nice To Haves

Knowledge of enterprise resource planning (ERP) systems.

Responsibilities

Conduct daily customer calls and face-to-face meetings as needed.
Build and maintain relationships with new and returning customers.
Understand customer requirements and explain the value and applications of Goodfellow products and services.
Sell company parts, hardware, equipment, and related services, and recommend complementary parts when appropriate.
Communicate with manufacturers and internal teams to identify the correct parts for customer needs.
Stay informed about competitors, new products, and market conditions to better understand customer requirements.
Help resolve customer questions through clear, timely follow-up and problem-solving.
Maintain accurate records of sales leads, customer accounts, and relevant customer interactions.
Follow up on customer inquiries and sales opportunities to support customer retention and future business.
Work independently while coordinating with the broader sales and parts team.
Follow company safety policies, workplace procedures, and standards for a safe, respectful, and professional work environment.