Inside/Outside Sales Representative

Generator Supercenter•West Springfield, MA

About The Position

Generator Supercenter of Western Mass is seeking a Residential Generator Sales Representative to generate new business and expand residential home standby generator services across the region. The role involves responding to incoming leads, arranging and conducting customer appointments, visiting homes to assess sites and educate homeowners, and preparing customized proposals and quotes. The representative guides customers through purchasing, processes orders, and provides the office team with required documentation. They also manage displays and leads at big-box stores, follow up with older leads, maintain customer relationships and CRM records, and report progress to management. The role works with engineering, operations, and permitting teams to support a smooth transition from sale to installation. The position is full-time, with a base salary plus commission and uncapped earning potential. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m., with occasional after-hours and weekend sales appointments, home shows, and store events.

Requirements

  • Highly motivated and target-driven.
  • Excellent selling, communication, and negotiation skills.
  • Prioritization, time-management, and organizational skills.
  • Relationship-management skills and openness to feedback.
  • Ability to work Monday through Friday, 8 a.m. to 5 p.m., with occasional after-hours and weekend sales appointments.
  • Availability for occasional weekend home shows and events at big-box stores.

Nice To Haves

  • Mechanical or electrical background.

Responsibilities

  • Call leads and set appointments.
  • Conduct appointments with customers based on incoming leads.
  • Visit customer locations and educate homeowners about products.
  • Analyze customer needs and prepare detailed proposals.
  • Process orders and provide office staff with required documentation.
  • Manage displays at big-box stores and collect leads.
  • Follow up on older leads tracked in the company system.
  • Maintain positive business relationships to support future sales.
  • Achieve agreed-upon sales targets and outcomes within schedule.
  • Conduct site evaluations and gather technical data for proposal generation.
  • Collaborate with engineering, operations, and permitting teams to support a smooth handoff from sale to installation.
  • Maintain CRM records, track leads, and report progress to management.

Benefits

  • Competitive salary
  • Health insurance
  • Paid time off
  • Base plus commission structure with uncapped earning potential
  • Access to high-quality leads and marketing support
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