Inside Inbound Sales Manager

Corpay•Brentwood, TN

10d

About The Position

The Inside Inbound Sales Manager oversees the day-to-day management, coaching, and mentoring of Inside Sales Representatives. The role is responsible for supporting revenue production through new-customer sales and coordinating new-business development activities, including identifying and qualifying prospects and completing the sales cycle through a long-term agreement. Work may also include initial account management or implementation. The manager leads the sales team in generating meaningful sales activity and maintaining strong communication with customers and upper leadership. They remove obstacles, provide guidance, and help representatives achieve their quotas. The position also includes individual sales activities, such as setting new-customer appointments and researching companies.

Requirements

At least 3 years of management experience, preferably in telesales.
Demonstrated problem-solving and strong negotiation skills.
Knowledge of inside sales concepts, practices, and procedures.
Creative thinking and the ability to overcome objections.
Adaptability and the ability to consistently handle changing conditions.
Superior organizational, verbal communication, and written communication skills, and excellent interpersonal skills.
Confidence in self and others, with the ability to inspire and motivate others.
Ability to accept feedback and give appropriate recognition to others.
Ability to influence and persuade others and gain acceptance or approval of innovative ideas and products.
Ability to work calmly in a fast-paced team environment while managing multiple projects effectively.
Ability to manage time effectively and work independently without direct supervision.

Nice To Haves

Bachelor’s degree preferred.
Fuel and/or fleet management experience is a plus.

Responsibilities

Manage, coach, mentor, and develop Sales Representatives, including scheduling, workload allocation, training, counseling, goal setting, and monitoring progress.
Evaluate representatives’ performance against goals through call monitoring, reporting, and coaching, and develop career paths.
Guide representatives in increasing their business knowledge.
Set appointments with new customers.
Research new and existing companies and obtain complete, accurate customer contact information and other necessary details.
Execute inside sales techniques and procedures based on team performance and new selling techniques, and recommend changes as needed.
Manage presentations of appropriate programs to potential prospects.
Investigate and secure new revenue opportunities through evaluative consulting, developing selling ideas, and delivering cost-saving and revenue-generating solutions to customers.
Review applications and contracts and ensure transactions comply with state and federal regulations.
Lead or facilitate training classes and meetings.
Participate in interviews and make hiring recommendations for internal and external candidates.
Maintain meaningful sales activity and strong communication with customers and upper leadership.
Remove obstacles and provide guidance to help Sales Representatives achieve quotas.