Inside Inbound Sales Manager

Corpay•Brentwood, TN

About The Position

The Inside Inbound Sales Manager manages, coaches, and mentors Inside Sales Representatives to drive revenue by selling to new customers and coordinating new-business development. This includes identifying and qualifying prospects and completing the sales cycle through a long-term agreement, which may involve initial account management or implementation. The manager leads the sales team, supports effective customer and leadership communication, removes obstacles, and guides representatives toward achieving their quotas. The role combines team management and individual sales activity. It includes setting appointments and researching companies, as well as overseeing sales methods, prospect presentations, training, performance, hiring recommendations, and compliance of applications and contracts with state and federal regulations.

Requirements

At least 3 years of management experience, preferably in telesales.
Demonstrated problem-solving and strong negotiation skills.
Knowledge of inside sales concepts, practices, and procedures.
Creative thinking and the ability to overcome objections.
Adaptability and the ability to consistently handle changing conditions.
Superior organizational, verbal, and written communication skills, and excellent interpersonal skills.
Confidence in oneself and others, with the ability to inspire and motivate others.
Ability to accept feedback and give appropriate recognition to others.
Ability to influence and persuade others and gain acceptance or approval of innovative ideas and products.
Ability to work calmly in a fast-paced team environment while managing multiple projects.
Ability to manage time effectively and work independently without direct supervision.

Nice To Haves

Bachelor’s degree preferred.
Fuel and/or fleet management experience.

Responsibilities

Schedule representatives, allocate workloads, train and counsel the team, establish goals and benchmarks, and monitor progress.
Evaluate representatives’ performance through call monitoring and reporting, provide coaching, and develop career paths.
Guide representatives in increasing their business knowledge.
Set appointments with new customers.
Research new and existing companies.
Obtain accurate customer contact information and other necessary details.
Execute inside sales techniques and procedures based on team performance and new selling techniques, recommending changes as needed.
Manage the presentation of appropriate programs to potential prospects.
Investigate and secure new revenue opportunities through evaluative consulting, developing selling ideas and cost-saving or revenue-generating solutions for customers.
Review applications and contracts and ensure transactions comply with state and federal regulations.
Lead or facilitate training classes and meetings.
Participate in interviews and make hiring recommendations for internal and external candidates.
Maintain meaningful sales activity and strong communication with customers and upper leadership, remove obstacles, and guide representatives toward quota achievement.