Inside Account Mgr

Zebra Technologies • Chicago, IL

7d • $34 - $51 • Onsite

About The Position

Inside Account Managers (IAMs) own named customer accounts and sales quotas. This office-based role focuses on engaging customers through phone, email, and other virtual channels to manage accounts and customer relationships across different personas. The IAM manages the end-to-end sales cycle, from prospecting and qualification through closing, while driving sales across Zebra’s product portfolio. The role also involves collaborating with internal sales and cross-functional teams, maintaining product and market knowledge, and using customer feedback and coaching to improve sales performance.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• At least 2 years of direct sales experience.
• Proficiency in MS Office (Word, PowerPoint, Excel, and Outlook) and CRM software.
• Demonstrated ability to meet and exceed sales targets.
• Business acumen and a strong understanding of business sales processes; basic technical product knowledge.
• Strong communication skills, self-starter attitude, and strong work ethic.
• Resilience when faced with challenges.
• Discipline, coachability, and high emotional intelligence.

Responsibilities

• Manage a target list of customer accounts across a vertical and/or territories, driving sales across Zebra’s product portfolio.
• Own the end-to-end sales cycle, including prospecting, qualifying, and closing business to achieve sales quota.
• Establish and maintain relationships with key decision makers and personas within client organizations.
• Use Zebra Sales Plays to present Zebra products and solutions in support of customer outcomes.
• Develop and maintain a pipeline of prospective clients and opportunities, using CRM tools to track activity and manage forecasts.
• Use CRM tools and data insights to inform sales activities and management reporting.
• Share best practices and learning with colleagues in the Regional Hub, contributing to a collaborative sales environment.
• Work with Regional Sales, Sales Enablement, Marketing, Product, and other cross-functional teams to align sales efforts.
• Share insights and feedback with colleagues to improve sales strategies and processes, including Sales Plays.
• Keep informed about industry trends, the competitive landscape, and product developments.
• Continuously update knowledge of company products and services to address customer needs effectively.
• Apply feedback and coaching to improve sales techniques and outcomes.

Benefits

• Healthcare and traditional insurance offerings.
• Wellness offerings.
• Continued learning and development offerings.
• Community service days.
• Parental leave.
• Employee assistance program.
• Paid time off, depending on country of employment.
• Opportunity for commission based on quota achievement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level