Inside Account Mgr

Zebra Technologies • Chicago, IL

5d • Onsite

About The Position

Inside Account Managers (IAMs) own named customer accounts and sales quotas. This office-based role focuses on engaging customers by phone, email, and other virtual channels to manage accounts and relationships across customer personas. The IAM manages the end-to-end sales cycle, from prospecting and qualifying opportunities through closing business, while driving sales across Zebra’s product portfolio. The role collaborates with regional sales and cross-functional teams, uses CRM tools and data to guide sales activity, and contributes to shared learning and improvements in sales strategies and processes.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• At least 2 years of direct sales experience.
• Proficiency in MS Office (Word, PowerPoint, Excel, Outlook) and CRM software.
• Proven ability to meet and exceed sales targets.
• Business acumen and a strong understanding of business sales processes; basic technical product knowledge is required.
• Strong communication skills.
• Self-starter with a strong work ethic.
• Resilience when faced with challenges.
• Disciplined, coachable, and high in emotional intelligence.

Responsibilities

• Manage a target list of customer accounts across a vertical and/or territories, driving sales across Zebra’s product portfolio.
• Own the end-to-end sales cycle, including prospecting, qualifying, and closing business to achieve sales quota.
• Establish and maintain relationships with key decision makers and personas within client organizations.
• Use Zebra Sales Plays to present products and solutions in support of customer outcomes.
• Develop and maintain a pipeline of prospective clients and opportunities, using CRM tools to track activity and manage forecasts.
• Use CRM tools and data insights to inform sales activities and management reporting.
• Share best practices and sales successes with colleagues in the Regional Hub and contribute to a collaborative sales environment.
• Work with Regional Sales, Sales Enablement, Marketing, Product, and broader cross-functional teams to align sales efforts.
• Share insights and feedback to improve sales strategies and processes, including Sales Plays.
• Stay informed about industry trends, the competitive landscape, and product developments.
• Continuously update knowledge of company products and services to address customer needs effectively.
• Apply feedback and coaching to improve sales techniques and outcomes.

Benefits

• Healthcare and traditional insurance offerings.
• Wellness offerings.
• Continued learning and development offerings.
• Community service days.
• Parental leave.
• Employee assistance program.
• Paid time off, depending on the country where the employee works.
• Commission-based variable compensation for achieving quota.
• Some roles may be eligible for long-term incentive equity awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level