Inside Account Agent
Virtualite Business Process Outsourcing Services•Atlanta, GA
About The Position
Virtualite Business Process Outsourcing Services is hiring an Inside Account Agent to manage and grow client relationships. The role engages prospective and existing accounts, helps clients identify suitable service solutions, and builds long-term partnerships. Agents contact prospects and clients, qualify leads, present tailored services, manage account activity in CRM systems, support renewal and growth opportunities, and coordinate with internal teams to facilitate onboarding and a positive client experience.
Requirements
- Strong phone presence and written communication skills.
- Organized and dependable, with the ability to manage multiple accounts.
- Goal-oriented, with the ability to work within a structured sales process.
- Tech-savvy and able to learn new tools and service offerings quickly.
Nice To Haves
- Experience in inside sales or account management.
Responsibilities
- Contact prospective and existing clients through outbound calls, email outreach, and follow-ups.
- Qualify leads and identify client needs through discovery conversations.
- Present Virtualite’s services and recommend tailored solutions.
- Manage account activity, notes, and pipeline updates in CRM systems.
- Support renewals, upsells, and cross-sell opportunities.
- Coordinate with internal teams to ensure a smooth onboarding and client experience.
Benefits
- Competitive base pay with performance-based incentives.
- Medical, dental, and vision benefits.
- 401(k).
- Paid time off.
- Career advancement opportunities as the team expands.
- Ongoing training and leadership support.
- Collaborative culture focused on long-term client success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
